Audit ID: 1
Headwell House - 02/04/19
Quality of Care & Support
We ensure that service users and carer's participate in assessing and improving the quality of care and support provided by the service.
| Question | Answer | Assigned Team Member | Evidence |
|---|---|---|---|
|
1. Is a named nurse in place?
Named nurse is Jane Doe. |
Yes | N/A | View |
|
2. Is a key worker in place?
The key worker is John Doe. |
Yes | N/A | View |
| 3. Is NHS treatment information made available? | Yes | N/A | View |
| 4. Are resident surveys in use? | Yes | N/A | View |
| 5. Are family surveys in use? | Yes | N/A | View |
| 6. Is a planned welcome carried out on admission? | Yes | N/A | View |
| 7. Is the resident involved in care planning? | Yes | N/A | View |
| 8. Are residents involved in in reviews? | Yes | N/A | View |
| 9. Is a support worker or carer gender choice available in the personal and continence management care plan? | Yes | N/A | View |